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Our privacy policy

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1. Introduction

Welcome to Costatourica.com.
We take the privacy and security of your personal information very seriously. This Privacy Policy describes the types of data we collect, how we use it, and the steps we take to protect it.
By using our website, you accept the practices described in this policy.

2. Purpose of this Privacy Policy

The purpose of this privacy policy is to inform you in a clear and transparent manner about how Costatourica.com collects, uses, stores, and protects your personal information. We are committed to respecting your privacy and processing your data ethically and in accordance with applicable laws. This policy also aims to provide you with all the information you need to exercise your data protection rights.

3. Information we collect

Lorsque vous utilisez notre site, nous pouvons collecter les types d’informations suivants :
Informations Personnelles : telles que votre nom, adresse email, numéro de téléphone, adresse postale, et toute autre information que vous choisissez de fournir via nos formulaires de contact ou lors de la réservation d'un séjour.
Informations de Navigation : y compris votre adresse IP, le type de navigateur que vous utilisez, les pages que vous consultez sur notre site, la durée de vos visites, et d'autres informations techniques.
Cookies et Technologies Similaires : Nous utilisons des cookies pour améliorer votre expérience de navigation, analyser l’utilisation du site, et personnaliser le contenu que nous vous présentons.

4. Use of information collected

The information we collect is used for the following purposes:

  • Provide our Services: to process your reservations, respond to your requests, and provide you with the information necessary for your stay.

  • Improving our Website: To better understand how you use our site and to improve its performance and functionality.

  • Marketing and Communication: To send you updates, special offers, and other information that may be of interest to you, with your consent.

5. Share of your information

We do not share your personal information with third parties except in the following cases:

  • With Service Providers: who assist us in operating our site, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

  • To Comply with the Law: We may disclose your information if it is necessary to comply with a legal obligation, protect our rights, or ensure the safety of our users.

6. Data security

We implement a variety of security measures to protect your personal information. However, no method of transmission over the Internet, or method of electronic storage, is completely secure, and we cannot guarantee its absolute security.

7. Your rights

You have the right to:

  • Access your data: request a copy of the personal information we hold about you.

  • Rectify your data: request the correction of any inaccurate or incomplete information.

  • Delete your data: Request the deletion of your personal information, unless its retention is necessary for legal reasons.

  • Object: object to the use of your information for marketing purposes.

8. Cookies

We use cookies to enhance your user experience on our website. You can configure your browser to refuse all cookies or to alert you when cookies are being sent. If you disable cookies, some features of our website may not function properly.

9. Applicable Laws

This Privacy Policy is governed by the laws of Costa Rica. We are committed to complying with all applicable local and international data protection regulations, including, but not limited to, the General Data Protection Regulation (GDPR) for European users. By using our site, you agree that any matters relating to this Privacy Policy will be governed by the laws in force in our jurisdiction.

10. Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised update date. We encourage you to periodically review this page to stay informed of any changes.

11. Contact

If you have any questions regarding this Privacy Policy or wish to exercise your rights, please contact us at:
Costatourica.com
2km to the north of the school Ravago, Estrada, Hojancha
costatourica@gmail.com
+33769184967

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